MDP Overview
There are two phases to our Management Training Program, each done in a different top-performing location where you’ll be immersed in our business day-to-day. While training to become a manager, you’ll work alongside a highly dedicated team of people who stock the warehouse, make deliveries, generate bids and much more. You’ll learn all of their job functions and you’ll be expected to roll up your sleeves, get your hands dirty and pitch in. For this reason, as you navigate through the phases of the program, you’ll continue to build your skills by working in all areas you have mastered. This is valuable training that will stick with you once you graduate and get promoted. Our most successful managers enter payroll, order water heaters, deliver a sink to a customer… and everything in between.
- You’ll start your management training in the heart of our locations – the warehouse – where you’ll master the ins-and-outs of shipping/receiving, safety procedures, forklift operation and making deliveries to customers.
- Next, you’ll move to the counter, where you’ll hone your customer service skills, learn our computerized inventory management system and gain familiarity with the thousands of products we provide.
- Your last stop in this phase is operations, where you’ll learn purchasing, pricing and accounting functions like credit management and financial statement interpretation/analysis.
- Your second phase of training to become a manager starts with inside sales. You’ll field phone and email inquiries from customers, research product availability and generate detailed bids.
- Next, you’ll move to outside sales, where you’ll visit with customers to develop mutually beneficial relationships. You’ll grow sales & profits by prospecting for new business and you’ll earn bonuses for meeting goals designed specifically for you.
Once you graduate from the Management Development Program, you’ll be invited to take on a management role in one of our locations. Where you are placed is determined by your demonstrated strengths and abilities, the availability of different management positions at that time (Profit Center Manager, Assistant Profit Center Manager, Satellite Manager, Operations Manager, etc.), and your willingness and flexibility to consider opportunities in various geographies.